Shipments and Returns
Shipments and returns
Shipment:
Packages are generally dispatched within 1 days after receipt of payment and are shipped via USPS with tracking and drop-off without signature. If you prefer delivery by USPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
For picking up product: If we have your phone number on file, we will be contacting you in 24 hours from your order. Otherwise you must call us at 562-396-8958 ASK FOR “Ibrahim” to arrange a meet up.
(minimum and maximum total orders apply)
Shipping Male enhancement Stamina pills:
voltcandy.com is a strong advocate for personal privacy, and we do our very best to preserve yours. Your order will be packed discreetly in nondescript envelopes or boxes (No one will know what is inside the package till it is opened). The shipping cost is Flat and displayed on the Checkout page before you complete your order.
Returns:
We understand that returns are sometimes necessary for a wide variety of reasons. As part of our ongoing mission to provide the best customer service possible, we will work the best solution for you.
1. Satisfaction:
If you are not satisfied with your purchase, for any reason, you may return it within 7 days of receipt of delivery. To initiate a return or exchange, you will need to contact us to request an RMA (Returned Materials Authorization), we reserve the right to reject package without RMA. If you choose to return an item, you will be responsible for shipping charges to voltcandy.com. We strongly recommend that you fully insure your return shipment in case it is lost or damaged by the carrier. We also recommend that the carrier you choose is able to provide proof of delivery for your protection.
Store credit will be provided when the item returns and has been processed by our Returns Department (minus a 20% restocking fee). Any product returned that is not in the original condition when it left our warehouse, will be subject to being returned to you.
2. Damaged Items:
If you receive Damaged or defective items, please contact customer service. We will assist you with replacement and similar product selection, or we will provide you store credit for future use.
3. Undeliverable Orders:
Please take care in providing your shipping information. We do our best matching your address first with the USPS online before creating your shipping lable, but it is always better to make sure that you have the right address provided to us. Orders returned to us as undeliverable will result in a 20% processing fee and no shipping refund will be issued. If you decide to have the product re-delivered to a different address (US addresses only), additional shipping/handling fee (based on actual costs) will apply for US shipping addresses.